Refund policy
We accept returns and exchanges
- Contact us within: 14 days of delivery
- Dispatch items back within: 21 days of delivery
We accept cancellations before delivery.
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But please contact us urgently to cancel before shipping the products.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalised orders (If we have produced a non-standard size product for you, we cannot accept returns due to we are unlikely to be able to resell this product to another customer.)
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
